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Primer on Loan Officers and the Value They Provide

loan officers value provide

At Primary Residential Mortgage in Fort Myers, we’re proud to serve our community with a huge variety of high-quality mortgage loans, from FHA loans and VA loans to conventional formats and various refinance needs. Our loan officers, who we refer to as loan consultants, are friendly, experienced professionals who will assist you with every step of the mortgage and homebuying process, whether you’re a first-time homebuyer or an experienced home flipper.

What exactly is a loan officer, and what do they do? Whether you’ve considered working in this field or you’re just looking to learn more about an important position within the mortgage world and how it impacts your borrowing efforts, here’s a quick primer on loan officers, their basic responsibilities and how their scheduling often differs from other professions.

Basic Definition

Broadly speaking, a loan officer is a representative of a financial institution like a bank, credit union or lending company who is in charge of several areas of borrower assistance during the mortgage process. While loan officers actually often handle several loan types in addition to mortgages, mortgages are the most significant type they generally cover, and they are often simply called mortgage loan officers.

The loan officer is the immediate point of contact for borrowers who are applying for loans from that company. They stay up to speed on trends and other important information within the mortgage world, assisting borrowers in a number of ways.

General Responsibilities

Here are some of the basic responsibilities a loan officer carries out during a given day:

  • Prospecting for new potential leads through various methods, from phone calls to events, meetings and others.
  • Interviewing and pre-qualifying or pre-approving potential buyers, both in-person and via other methods.
  • Checking in with customers, loan processors, title companies and other vendors to keep everyone on the same page.
  • Discussing borrower options throughout the stages of the process, from application through closing and escrow.
  • Attending closings to assist and congratulate borrowers.
  • Continuing with mortgage education and understanding, areas that are not only required to be a good loan officer, but also to maintain licensure in this position.


Loan officers may each approach scheduling a bit differently, as it’s a relatively versatile field. Some who are early birds get up and work the traditional 8-4 schedule, while others may prefer lunch and dinner meetings and a later overall schedule. Note that loan officers plan their time in advance in most cases, so those looking to speak with them will want to take a similar tact and schedule appointments ahead of time.

For more on loan officers and how they serve you, or to learn about any of our loan officers or quality home loans, speak to the staff at Primary Residential Mortgage today.

*PRMI NMLS 3094. PRMI is an Equal Housing Lender. Some products and services may not be available in all states. Credit and collateral are subject to approval. Terms and conditions apply. Programs, rates, terms, and conditions are subject to change and are subject to borrower(s) qualification. This is not a commitment to lend. Opinions expressed are solely my own and do not express the views of my employer.

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